Thank you for your interest in Set In Stone for your hardscape project. As a veteran-owned company, we know what it means to serve. And we are grateful for the opportunity to serve you in the most effective manner.
While we would love to schedule an in-person meeting for everyone inquiring about our services, as a way to better ensure our standard for customer service, faster turnaround times for estimates, and adequate support for our installation teams, we have streamlined our process with a few basic steps to obtain an estimate for your project.
STEP 1 - QUESTIONNAIRE: So that we have a better understanding of your project, please fill out the contact form below so that we can better understand the scope of work and your property. Please also send any photos of the work area, site plans, or designs to firstname.lastname@example.org.
STEP 2 - PHONE CONSULTATION (FREE ESTIMATE): You will receive a call once we have reviewed your hardscape questionnaire, photos, site plans, etc. During this call, we will further discuss the details of your project, material, etc. as well as determine a rough estimate based on the information provided. If you would like to continue the conversation at the end of this consultation, the next step is an on-site consultation.
STEP 3 - ON-SITE CONSULTATION ($100 CONSULTATION FEE): **This fee is due at scheduling or upon arrival, and is then credited to the balance of your project, should you move forward with us. This visit is generally an hour long. We will discuss your project in more detail, check site conditions, finalize design and material, discuss our installation process and warranty, spray out the area with ground marker paint, and provide a final proposal.
STEP 4 - CLOSING APPOINTMENT (50% DEPOSIT): If you did not already accept the proposal and sign a contract during your on-site consultation and you are ready to move forward with your project, we will schedule a closing appointment to finalize. A 50% deposit and signed contract are due, and your project will be added to our installation calendar.